If you have questions about The Mountain Winery, please take a few minutes to browse our comprehensive FAQ section. If you can't find what you are looking for don't hesitate to contact us.
Since the start time varies from show to show, the parking lot opens 2 ½ hours before show time. The venue, including The Mountain Winery Restaurant, and concessions open 2 hours before the stated show time.
Please visit our AXS Mobile ID page for more information.
Online. Please visit mountainwinery.com/calendar to find your event, then click on purchase tickets. You will be redirected to AXS.com to purchase. Click on “Accessible Tickets”. All ticket sales are currently online only.
The Mountain Winery has wheelchair accessible seating that can accommodate various height needs so that wheelchair users can see the stage. Limited parking is available for any persons with disabilities or those who require additional assistance. If you need special assistance on the night of the show, please let a Mountain Winery representative know upon entering the gates. Assisted listening devices are available for no charge from the Mountain Winery Box Office. Photo ID is required as a deposit.
The Box Office is open on event nights at the beginning of the event. The box office is also open every Saturday from 12pm-4pm during wine tasting. The box office is cashless and charges a $3.50 per ticket service fee.
For a list of our events, view our calendar.
The Mountain Winery has moved to a cashless system onsite at our bars and restaurants. Accepted forms of payment are credit card and debit card.
Outside food and beverages are not permitted inside the venue. Wide selections of dining options are available to choose from. Please visit our Concert Dining Page for a description of each restaurant and sample menus.
Camera Policy:
Personal cameras, small point and shoot with smaller attached lens are allowed in the venue, unless artists request no cameras at the performance.
Flash photography, video and removable lens cameras are prohibited.
PROHIBITED items include:
Any other items deemed inappropriate by venue management or requested by tours
PERMITTED items:
Please note:
Oversized bags/backpacks/purses will need to be returned to vehicle.
There is no storage on site for prohibited items.
Special consideration may be taken for parents with infants and those with medical needs.
Camera Policy:
Personal cameras, small point and shoot with smaller attached lens are allowed in the venue, unless artists request no cameras at the performance.
Flash photography, video and removable lens cameras are prohibited.
On concert nights, General and ADA parking is $25 on-site, carpool of 3 or more is $20, Premium Parking is $45.
Limited Premium and ADA parking can be pre-purchased for $45 HERE.
All rideshare vehicles will be held at the gate at the bottom of the hill until the driveway is cleared (approx. a 45-minute wait). Please join us at our Redwood Deck Rideshare Lounge located in the main plaza. Beverages and desserts will be available for purchase, and our friendly staff will alert you once the road is open.
While the weather at The Mountain Winery is similar to the weather in San Jose or Saratoga, our mountain top location means that our weather can be unpredictable. Up here, the wind usually picks up after night fall, and during the day we are more exposed to the sun.
Please consider our mountain top location when preparing for an evening concert. Dressing in layers is recommended to ensure a comfortable experience. High heels can be challenging as there are hills and stairs on the way to your seat.
Note: Any clothing with profane language and/or gang-related symbols is not permitted on building property.
If you need to contact us during a concert, call (408) 741-0291
You can contact our office at (408) 741-2822 regarding lost and found items.
No. Everyone attending dinner must also purchase a ticket to the show.
*All ticket purchases must be from AXS.com and not a third party broker.
In an effort to preserve our beautiful venue, and in response to increased fire danger and wildlife presence, please no tailgating or picnicking on the grounds of the property. There are picnic tables available first come first served in the parking lot that are approved for usage. No outside alcohol is permitted anywhere on property and will be strictly enforced.
Yes, you are allowed to bring a cushion/pad or blanket to sit on. Bleacher chairs with back supports are not allowed. However, our bleachers have back supports.
House Rules
The following items are NOT ALLOWED inside:
The following items are allowed inside: